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Friday 5 June 2009

Twitter email to clarinette01

Hi clarinette01,

Thanks for your email. Some accounts were recently suspended for phishing investigation; these accounts should now be back to normal. If your account was suspended but is now back to normal, please do not reply to this email.

If you're writing to report spam, just visit our spam profile and send us a direct message with the spammer's user name, here: 
http://twitter.com/spam

If you're writing because your account was suspended, please visit your profile and make sure that your account is actually suspended. If your account is suspended, you'll see a red box when you log in letting you know. If you don't see a notice from Twitter, and you don't see an owl when you visit your profile page, your account is not suspended.

We are currently working on fixing a bug that causes suspended accounts to appear in your followers list. No need for a ticket, we're aware of and working on the problem.

If your account is suspended, please review the Twitter Rules: 
http://twitter.zendesk.com/forums/26257/entries/18311

to find out why accounts are often suspended, and visit this page to find out what to do to contest suspension: 
http://twitter.zendesk.com/forums/26257/entries/15790

Please do not reply to this email unless you need to contest a current suspension. Double check your profile to ensure that you're actually suspended; if you need to contest suspension, please reply to this email and let us know. If you're having a problem unrelated to suspension, please file a new request, not under Spam.

Thanks! 
Twitter Support

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